Challenges Of Automating Salesforce Testing

Salesforce is considered as one of the most preferred CRMs by companies across the globe. The seasonal updates offered by Salesforce is an additional advantage for its users. The seasonal updates enable the users to use the CRM seamlessly. However, these updates can impact the existing features of Salesforce. Hence testing is a must for seamless functioning of Salesforce. Since manual testing is time consuming, inaccurate, and inadequate, it is recommended to use test automation. It is definitely a better option than manual testing because of speed, accuracy, and adequate risk coverage, but there are a few challenges in automation testing which need to be addressed. In this blog, we have mentioned some major challenges for Salesforce testing, please go through them step by step.

Challenges of Salesforce testing:

Automation testing for Salesforce, if done correctly can help enterprises detect potential problems, faults and opportunities for improvement. Testing Salesforce on the other hand can create some problems due to the following challenges. Though there are huge advantages of automating Salesforce testing, we need to identify these challenges in order to overcome them.

Complex Applications: It might be straightforward to test the basic parts of Salesforce, but more complex configurations won’t be as easy. Consider the example of Visualforce, where creators develop custom UI’s for mobile or web apps. Because of custom UI’s, the scope of testing increases, hence here testing becomes challenging as you need complete coverage. Without the right testing solution, you may wind up only testing one/ third of the solution.

Frequent system updates: Salesforce has seasonal updates for rolling out new features in the Summer, Winter and Spring which is great for the users. The updates can impact user customizations and existing standard features of Salesforce. For QA teams, it means a lot of maintenance and specially for code based automation tools, code scripts need to be changed during every update. Repairing and improving the test scripts continually is indeed a challenge.

Dynamic Elements: Salesforce lightning leverages many dynamic elements, like test web pages or locators can be challenging to test. The situation becomes worse when the UI elements change with every test script run. Without an element locator strategy, Salesforce testing can become a major time sink with every test run.

Element Identifiers are hidden: Usually, UI tools need element details to identify visual elements in the application. Salesforce hides these for development purposes, making test automation further challenging.

Expertise: Great testing challenges happen when you get the custom applications developed by under qualified resources. This adds to the challenge of testing Salesforce . As Salesforce is a user friendly platform, that doesn’t translate to test. Even some of the most accessible tools will require a certain amount of training. The best solution is to leverage a type of testing solution which is as user friendly as the system .


Salesforce has an enormous customer base. As Salesforce is committed to offer frequent updates, we have to make sure that the customers can utilize these offerings properly. Test automation is the key for seamless functioning of Salesforce. However there are some challenges in automation testing of Salesforce that needs to be addressed. We have mentioned some of the major challenges, so refer them to execute salesforce testing seamlessly.

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