Our article will tell you what you can do if you have no reception on your smartphone.
Whether you are in a dead zone or your SIM card is defective – nothing works without a cellular network. Because you have to be connected to the network to make calls, text, or surf the Internet, if you have problems with the connection, there could be many causes. And it is often not your provider who is to blame.
You can do this when you are not connected to the cellular network
Are you in airplane mode?
Check if you might be in airplane mode. You can tell by the small airplane in the status bar above. When airplane mode is on, all connections are disabled. You can find out how to deactivate it below:
- Android
- iPhone
Android
Pull down the notification bar from the top and tap the offline mode icon to deactivate it.
iPhone
Drag the control center from the top or bottom of the screen, depending on which model you are using, and deactivate airplane mode with a tap on the corresponding icon.
Have you rebooted?
Restarting your smartphone can fix many minor software problems. Therefore, perform a restart and then wait until the mobile phone has established a connection.
Are you in a deadlock?
If the connection is still not established after a restart, you may find yourself in a dead zone. If possible, go a few meters and double-check your connection.
Is there a problem with the provider?
If the network is overloaded, your provider may malfunction. You can check whether there is currently a fault.
Activate / deactivate mobile data
Sometimes it pays to deactivate the connection to the mobile data of your smartphone. In this way, you can, for example, save data volume on the go. If you’re having problems connecting to the Internet, a common way to troubleshoot connection issues is to turn it off and then on again. This article shows you where to find mobile data settings on your Android device or iPhone.
Quick guide: Activate and deactivate mobile data
- Go to the settings of your mobile phone. Tap Wireless & Networks on Android devices and Mobile Network on iPhone. iPhone users can now skip the second step.
- Select ” Cellular Network. “
- Activate the slider next to ” Mobile data. “
- About the shortcut or the Control Center, you can do this process even faster. Just tap the mobile data icon.
Quick guide: Android – switch to mobile data
- Open the settings and select ” Wireless & Networks. “
- Go to ” WLAN. “
- In the upper right corner, tap on the three-dot symbol and then on ” Wi-Fi +. “
- Enable or disable the slider next to ” Wi-Fi +. “
